Employment

Positions Available

Fire Sprinkler Designer

Employment Type: Full Time

Education:

  • Associates or bachelors degree in drafting, engineering, mathematics (Preferred)
  • Relevant industry experience.

Experience: 3 years minimum performing fire sprinkler design utilizing AutoCAD, REVIT, HASS, or other design software.

Certifications:

  • NICET III Water-based systems layout (Preferred)

Employment Requirements:

  • Must possess a valid driver’s license and clean driving record.
  • Must be able to pass a pre-employment physical and drug screen.
  • Must pass criminal background check.

Benefits:

  • Medical, dental, and life insurance
  • Sick leave
  • Paid Vacation
  • 401k with matching program
  • 8 paid holidays

Fire Alarm / Security Service Technician

Employment Type: Full Time

Education:

  • High School / GED
  • Associates degree in electronics or similar certification (Preferred)
  • Relevant trade experience.

Experience: 3-5 Years

Certifications:

  • Washington EL-06 Journeyman’s License
  • NICET II Fire Alarm (Preferred).
  • Seattle FA1, E3 and SC1 (Preferred).

Experience working with one or more of the following fire alarm systems preferred:

Siemens/Pyrotronics, EST (Edwards), Notifier, Silent Knight, Fire Lite, Simplex, Gamewell, Spectronics, Autocall, Ademco, DSC, Bosch, and Honeywell.

Responsibilities:

As a team member of Smith Fire Systems, the candidate will be required to:

  1. Provide best in class service for our customers.
  2. Respond to service calls and emergency calls in a timely fashion.
  3. The ideal candidate will possess the skill set to solve complex technical problems using advanced troubleshooting skills to isolate open, shorts, and ground faults and make repairs.
  4. The candidate must be able to identify and resolve basic to complex problems during service calls, provide customers with appropriate solutions, complete necessary repairs, and replace components.
  5. Candidate must be able to work overtime and take service calls.
  6. The candidate may be required to assist with fire alarm inspections and tenant improvement projects on an as needed basis.
  7. Maintain accurate and detailed service tickets using a tablet.
  8. Provide technical support and training to customers and coworkers when applicable.
  9. Present a professional image of Smith Fire Systems at all times and seek opportunities to promote additional services offered by our organization.
  10. Communicate and work in a positive manner with customers and team members consistently to improve the overall operations within Smith Fire Systems.
  11. Act as a mentor for less experienced technicians.
  12. Perform other duties and responsibilities as requested.

Job Skills:

  • Candidate must have exceptional customer service skills and be able to work in a fast paced environment.
  • Ability to work in stressful situations.
  • Capable of servicing, programming, and installing all types of fire alarm and security systems.
  • Capable of working with hand tools, multi-meters, and power tools.

Physical Demands:

  • Duties include the use of a ladder.
  • Position may require candidate to work in confined spaces.
  • Candidate will need to frequently lift up to 50 lbs.

Employment Requirements:

  • Must possess a valid driver’s license and pass a DMV background check.
  • Must be able to pass a pre-employment physical and drug screen.

Benefits:

  • Medical, dental, and life insurance
  • Sick leave
  • Vacation time
  • 401k with matching program
  • Paid training
  • 8 paid holidays

Sales Representative

Employment Type: Full Time

Desired Education:

  • High School / GED
  • Associates Degree in Business Administration
  • Relevant Trade Experience.

Experience: 1-3 Years Sales Experience

The ideal candidate will have experience identifying and capturing new fire and life safety inspection business.

Responsibilities:

The candidate will have a combination inside/outside sales job and will be required to:

  1. Present a professional image of Smith Fire Systems at all times.
  1. Help to create a positive work environment by communicating and working in a constructive manner with our team members.
  1. Develop and implement a sales strategy to capture new inspection agreements through business directories, client referrals, trade shows, cold calling
  1. Prepare presentations, proposals and sales contracts to new customers, current customers, and coworkers.
  1. Review existing customer contract logs on a weekly basis and seek additional ways to add value to their contract.
  1. Renew existing inspection contracts over $3K annually at least 90 days prior to the contract’s expiration. Verify actual versus estimate cost on all inspection contract renewals. Re-estimate contracts on an as needed basis to ensure profitability
  1. Manage Smith Fire’s Quality Assurance program by regularly scheduling customer site visits with our service staff on a monthly basis. Ensure that Smith Fire Systems is meeting and exceeding the customer’s expectations.
  1. Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals with our service and management team on a monthly basis.
  1. Conduct Fire and Life Safety training for closed install projects, potential customers and current SFS customers.
  1. Regularly attend weekly sales meeting and share status on pending service agreements.
  1. Work with our A/R department on an as needed basis to ensure timely payment from our customers.
  1. Perform other duties and responsibilities as requested.

Job Skills:

Communication Skills: You will need to be able speak in a friendly way to current and/or potential customers. Your ability to listen, speak plainly and communicate effectively will be necessary.

Customer Service Skills: You will need to focus on ensuring our customer’s needs are being met and act as a liaison between the customer and Smith Fire Systems.

Candidate must have:

  • Strong Sales Skills.
  • Problem-Solving Aptitude
  • Great Attention to Detail.
  • Adeptness to Multitask.
  • Ability to Work in Stressful Situations and a Fast Paced Environment.
  • Excellent Microsoft Office Skills.
  • Willingness to Work a Flexible Schedule.

Employment Requirements:

  • Must possess a valid driver’s license and pass a DMV background check.
  • Must be able to pass a pre-employment physical and drug screen.

Benefits:

  • Medical, dental, and life insurance
  • Sick leave
  • Vacation time
  • 401k with matching program
  • Paid training
  • 8 paid holidays

Inspection Contract Administrator

Employment Type – Full Time

Education:

  • High School / GED
  • Associates degree in Business Administration
  • Relevant trade experience.

Experience: 3-5 Years

The ideal candidate will have experience in managing inspection contracts. Ensuring contractual obligations are met and managing the financial performance of each contract. Candidate should also demonstrate excellent customer service when dealing with customers and coworkers.

Responsibilities

As a team member of Smith Fire Systems, the candidate will be required to:

  1. Present a professional image of Smith Fire Systems at all times.
  2. Help to create a positive work environment by communicating and working in a constructive manner with our team members.
  3. Set up and Coordinate new and existing inspection contracts on a daily basis.
  4. Ensure that customer’s inspection reports and work orders are accurate and maintained through Alarm 7.
  5. Perform regular audits on each inspection contract to ensure that contract requirements and billing procedures are being met. Specifically, making sure the work orders reflect our proposal’s scope of work.
  6. Seek opportunities to expand inspection contracts by proposing additional inspection services including, but not limited to e-lights, extinguishers, backflows, fire alarm, and fire sprinkler inspections.
  7. Identify opportunities to present multi-year contracts to our existing customer base.
  8. Renew existing inspection contracts under $3K annually at least 90 days prior to the contract’s expiration. Verify actual performance versus estimate cost on all inspection contract renewals. Re-estimate contracts on an as needed basis to ensure profitability.
  9. Prepare a variety of status reports including activity, closings, follow-up, and adherence to goals with our service and management team on a monthly basis.
  10. Manage Smith Fire System’s Quality Assurance program by regularly scheduling customer site visits with our service staff on a monthly basis. Ensure that Smith Fire Systems is meeting and exceeding the customer’s expectations.
  11. Provide sales support and training to customers and coworkers when applicable.
  12. Regularly attend weekly sales meeting and share status on all contracts in renewal process.
  13. Act as a mentor to service and inspection coordinators.
  14. Perform other duties and responsibilities as requested.

Job Skills:

  • Communication: Ability to speak in a friendly way to both current and potential customers. The ability to listen, speak plainly, and communicate effectively will be necessary.
  • Customer Service: Candidate will need to focus on ensuring the customer’s needs are being met and act as a liaison between the customer and Smith Fire Systems.
  • Strong Telephone Skills
  • Problem Solving Aptitude
  • Detail Oriented
  • Adeptness to Multitask
  • Excellent Microsoft Office Skills
  • Willing to work a flexible schedule

Employment Requirements:

  • Must possess a valid driver’s license and pass a DMV background check.
  • Must be able to pass a pre-employment physical and drug screen.

Benefits:

  • Medical, dental, and life insurance
  • Sick leave
  • Vacation time
  • 401k with matching program
  • Paid training
  • 8 paid holidays

Apply

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